Community members engaging in digital feedback session

Empowering Voices, Enriching Dialogue

Revolutionizing the way organizations, governments, and communities cultivate meaningful engagement. Mira Dialogue Solutions Inc. delivers cutting-edge platforms that collect feedback, distill sentiment, and spark genuine collaboration.

About Mira Dialogue Solutions Inc.

Headquartered in the vibrant city of Tokyo, Mira Dialogue Solutions Inc. has emerged as a leader in next-generation citizen engagement and communication technology. Our journey began with a simple but powerful conviction: public dialogue is the cornerstone of progress in every society. Over the years, we have dedicated ourselves to building digital bridges between institutions and communities, championing accessibility, and upholding transparency. From our earliest days, our focus has been on leveraging the latest advancements in cloud, AI, and real-time data architecture to serve organizations' evolving needs—from government agencies to grassroots NGOs.

Our solutions reflect the Japanese values of mutual respect, precision, and innovation. We strive to empower decision-makers with clear, actionable feedback while giving every citizen—from bustling Tokyo neighborhoods to rural towns throughout Japan—a seat at the table. Mira Dialogue Solutions Inc. stands for inclusivity, sophisticated sentiment analysis, and the unwavering pursuit of societal well-being. Our mission is relentlessly people-centered: enable honest conversations, illuminate public perception with clarity, and transform shared insights into meaningful action.

  • Founded by civic technologists committed to public trust and digital democracy.
  • Trusted by over 500,000 users, serving municipalities, advocacy groups, and educational institutions.
  • Our platforms support multilingual engagement, accommodating Japan's cultural diversity and global partners.
  • Awarded for impact-driven technology and recognized by local authorities across Asia-Pacific.
  • Developed in Tokyo, yet deployed in major cities and remote communities alike, making digital inclusion universal.
  • Driven by data privacy, we adhere to stringent Japanese and international security standards.
  • Our tools are engineered to bridge generational and technological divides in communication.
  • Incorporating user experience research from real-life town halls, allowing continuous improvement and innovation.
  • Open to partnerships, hackathons, and collaborative pilots with forward-thinking organizations.
  • Actively contributing to research on civic tech best practices in the Asia-Pacific region.
  • Offering regular workshops for local community leaders to maximize engagement.
  • Operating with a gender-diverse, multilingual team spanning technical, policy, and communications expertise.
  • Engaged in CSR initiatives ranging from digital literacy to disaster recovery feedback loops.
  • Our Tokyo office features a hybrid work model, ensuring agility and work-life harmony for our team.
  • From real-time polling at city events to long-form policy consultations, we power authentic dialogue in every context.
500K+
Users Engaged
1.2M+
Conversations Facilitated
95%
Sentiment Accuracy
Interactive feedback session in action

Our Services

Mira Dialogue Solutions specializes in holistic community dialogue and digital participation. Our suite of services is crafted to deepen engagement, streamline analysis, and accelerate decision-making in organizations large and small.

Forum software interface

Interactive Public Engagement Platforms

Unlock powerful online town halls, public meetings, and engagement portals—designed for Tokyo's bustling civic life and adaptable to communities around the world. Our secure and customizable platforms enable moderators to pose questions, citizens to voice opinions, and client organizations to curate interactive events that drive measurable outcomes. Every event is accessible, mobile-friendly, and supports both anonymous input and verified participation.
Social media dashboard

Social Media Monitoring & Analysis

Track conversations across Twitter, Facebook, X, Instagram and beyond in real time. Our dashboard aggregates trending topics, hashtags, and posts to reveal rising issues and fast-breaking narratives. Combined with multilingual NLP tailored for Japanese and global audiences, you gain insights that are directly actionable—ideal for crisis management, public outreach, and public policy teams.
Data visualization of sentiment metrics

Sentiment Analysis Tools

Harness the power of artificial intelligence to decode the collective mood of your stakeholders. Our advanced sentiment modules measure emotion, engagement, and intensity in every comment, whether typed in Japanese, English, or multilingual threads. Visualize shifting sentiment safely and spot emerging trends at a glance, empowering rapid, informed responses to public ideas and concerns.
Forum moderation tools screenshot

Community Forum Management

Lead robust discourse with dynamic forums—complete with live moderation controls, anti-spam filters, and trust-building tools. Encourage active participation, resolve conflicts swiftly, and ensure every discussion remains constructive. Customizable badges, gamification options, and detailed analytics keep your online community vibrant and growing.
Instant feedback pop-up

Real-time Feedback Systems

Transform decision-making with fast, intuitive feedback widgets. Seamlessly gather participant input during events, on websites, and via embedded widgets—capturing a pulse of opinion as issues emerge. Data is instantly aggregated and visualized, helping your team pivot and meet community needs as they arise.

Key Features & Benefits

  • Intuitive, Accessible User Experience
    Simple, clean interfaces designed from the ground up for all technical backgrounds. Multi-language support ensures truly inclusive participation across Tokyo and the world, regardless of users’ digital experience.
  • AI-Powered Sentiment Analysis
    Harness the latest NLP algorithms configured for high-speec accuracy and meaningful insight. Automated detection of positive, negative, and neutral moods reveals the full spectrum of public perception.
  • Real-time Feedback Collection
    Encourage fast, hassle-free submission of ideas with transparent, easy-to-use feedback pathways. Boost engagement with instant acknowledgement of every submission.
  • Secure & Compliant
    Engineered for top-tier security, GDPR/ADA compliance, and advanced encryption both at rest and in transit. Participants enjoy peace of mind, and admins meet the highest global standards.
  • Customizable Data Visualization
    Adaptive dashboards featuring vibrant charts and graphs offer administrators customized reporting tools tailored to countless organizational needs.
  • Seamless Integration
    Plug-and-play APIs and plugins ensure Mira’s solutions connect instantly with major CRMs, communication tools, and analytics suites.
Platform analytics and charts

How It Works

Mobile poll interface

Engage Your Audience

Seamlessly launch online engagements—from interactive surveys to live discussion forums. A friendly and familiar interface invites wide participation, breaking down traditional barriers to input.
Real-time feedback widget

Collect Real-Time Feedback

Instantly capture feedback across channels—web, mobile, email, and major social networks. Our technology collates responses without delay so you never miss the pulse of your audience.
Data visualization on dashboard

Analyze & Visualize Results

Sophisticated dashboards present clear trends, sentiment maps, and actionable insights. Identify changes in opinion, track engagement over time, and generate downloadable reports in moments.
Community town hall discussion

Foster Better Dialogue

Share findings via beautiful, accessible reports and facilitate transparent conversations. Give stakeholders the confidence that every voice is valued in ongoing community conversations.

We Value Your Input

Please take a moment to share your feedback and help us deliver an even better engagement experience for you and your community in Japan and beyond. Your opinion guides how we grow and evolve our service.

Your feedback remains confidential. No personal information will be shared.

What Our Clients Say

Meet the Mira Team

Aiko Suzuki - CEO & Founder
Aiko Suzuki
CEO & Founder
A leader in Japan's civic technology landscape, Aiko brings over two decades of experience in public sector software. She founded Mira Dialogue Solutions with a commitment to integrity, digital accessibility, and society-wide impact. Aiko’s vision is for transparent dialogue to become the new global standard. Under her leadership, the team has earned national recognition and delivered engagement solutions in every region of Japan.
Kenji Yamamoto - CTO
Kenji Yamamoto
CTO
With a background as a lead software architect for a regional fintech leader, Kenji oversees Mira’s technical vision. He ensures each solution is scalable, robust, and future-proof against changing digital standards. Passionate about cybersecurity and cloud architecture, Kenji champions R&D partnerships and ensures every system is seamless and secure for clients throughout Japan and beyond.
Reina Watanabe - Head of Community Engagement
Reina Watanabe
Head of Community Engagement
Reina leads the design and delivery of participatory experiences, focusing on inclusivity and universal accessibility. Her background in public administration and UX drives Mira’s user-centric philosophy, making digital communication easy and impactful for participants from every generation, background, and ability.

Frequently Asked Questions

Absolutely. Mira Dialogue Solutions Inc. employs industry-leading encryption methods to safeguard your data both in transit and at rest. We adhere strictly to GDPR, Japanese data protection laws, and regularly audit our systems for security. Your information and feedback remain confidential and protected at all times.

Yes! Mira’s solutions offer robust APIs and connectors for seamless integration with your CRM, SMS outreach, analytics suites, and communication platforms. Our technical team supports every phase, ensuring a smooth implementation for organizations in Tokyo and worldwide.

Not at all. Our key design principle is inclusivity—every citizen, regardless of technical background, can participate meaningfully. Clear navigation, language support, and accessibility options make Mira’s platforms usable for people of all ages and backgrounds.

Survey and engagement anonymity levels are always at your discretion. Admins can configure surveys to collect responses anonymously, or prompt for identifiers only when strictly necessary for project goals, always with clear consent. Mira is built for privacy above all.

Contact Us

Address: 7-3 Nihonbashi Muromachi, 10F, Chuo-ku, Tokyo 103-0022, Japan

Phone: +81-3-3241-5734

Email: info@

Business Hours: Mon-Fri, 09:00–18:00 JST

Map showing office location in Tokyo